TR3, LX Series, IR Series*
Unlimited No Questions Asked Warranty
We will repair or replace your TR3 or fly reel in the event it becomes damaged or defective. If we cannot repair your reel, we will replace it with a reel of equal or similar value.
No matter who, what, when, why or how, our TR3 and fly reels are fully covered—just get it here and we’ll make it right.
Note: Loss, theft, deliberate damage, or cosmetic damage that does not hinder the performance of the reel are not covered.
Commercial Users (e.g. charter boats, guides, and lodges)
After a period of two years from the date of purchase, should you return your reel for service, a nominal processing and handling fee and the cost of parts will be charged.
A note on maintenance
While you can rely on Islanders to deliver lifelong performance, following the maintenance instructions included with your reel will keep your reel performing at its best and minimize the need and hassle of sending your reel in for service.
MR3, MR2LA, Steelheader, MR1062*
Two Year Limited Warranty
Islander offers a limited 2-year warranty against manufacturer defects. For a period of two years after the date of purchase, Islander Reels warrants MR3, MR2LA, ARMR2 and MR1062 products against any failure due to defects in materials and workmanship. This warranty is valid only if the reel has been cleaned and maintained according to the Maintenance Instructions. This warranty applies to the original purchaser only. This warranty does not cover normal wear, misuse, or loss. Nor does this warranty cover damage due to: improper use or improper assembly, improper/inadequate cleaning or improper/inadequate maintenance.
*All warranty repairs must be sent directly to Islander. Reels repaired by 3rd party repair depots will not be covered by warranty.
To have your reel repaired we have numerous options depending on your situation. Note: All warranty repairs must be handled by Islander Directly.
1) Canadian Repair Depots
Country Rod Crafting
3709 Remora Place
Nanoose Bay, British Columbia
Mike’s Reel Repair
1-888-404-1119 Ext 4
108-31060 Peardonville Road
Abbotsford, British Columbia V2T 6K5
The Reel Doctor
5408 53 Ave NW #3
Edmonton, Alberta T6B 3K1
Lawrence Commerce Park
1315 Lawrence Avenue East., Unit 201
Toronto, Ontario M3A 3R3
Reel Man Reel Repair
Port Hardy, British Columbia V0N 2P0
2) U.S. Repair Depot
Beavertail Rod and Reel
82 Hoover Street
North Kingstown, RI 02852
3) Islander Direct
To send your Islander Reel to Islander for maintenance or repair, please read below:
ATTN: Repairs Dept.
6771 Kirkpatrick Crescent
Saanichton, BC, Canada
*Please do not use UPS or FedEx when shipping to Islander. If Islander is charged additional fees from customers who do ship via UPS or FedEx, those fees will be charged back to the customer.*
A $20 processing and handling fee will be applied to each non-warranty related reel. Repairs are approximately 6 weeks lead time seasonally – make sure to plan ahead.
Islander will contact you by email for payment. Please do not send cash or cheque with your repair.
Lost your product manual? Bought a reel on the used market? Need a product care reminder? See below for PDF copies of manuals from our current and discontinued reels.
After all saltwater usage, reels should be rinsed with lukewarm water and allowed to dry.
Mooching and Fly Reels
Grease these areas
Oil these areas
Centerpin Float Reels
Grease these areas
Oil these areas